Frequently Asked Questions

Basic setup can be quick, while a migration from another system needs a scoped review of the data, payment providers and source-system cooperation. We confirm a realistic timeline after that assessment rather than promising a fixed cutover date upfront.

We can assess migrations from structured exports and supported provider routes, including common club-management systems. Every migration is validated and reconciled, with any exclusions agreed explicitly; exact coverage depends on the quality and capabilities of the source data.

Members get access through the Go Grow Connect mobile app. However, they can also access everything through a web browser if they prefer.

We integrate with Stripe to support all major credit cards, debit cards, ACH transfers, and digital wallets like Apple Pay and Google Pay. Automatic billing handles recurring memberships seamlessly.

No contracts required! We offer month-to-month pricing because we're confident you'll love the platform. You can upgrade, downgrade, or cancel anytime with 30 days notice.

All plans benefit from fast response times to questions and support. Our enterprise customers will receive dedicated account management and phone support.

Absolutely! Our plans are designed for multi-location organisations. You can manage all of your club locations from one dashboard.